/ Legal

SMS and Call Consent

Last updated: September 11, 2026

How we obtain your consent

Embarc Solutions helps customers set up new internet service with our internet service provider partners. When you sign up for service with an Embarc Solutions representative, whether in person, by phone, or online, you give us your name, service address, and mobile phone number directly so that we can set up your order with the provider. At that time you are told that Embarc Solutions and the provider will work together on your order and that we will contact you by phone call and text message to complete it. Your consent is collected by Embarc Solutions at that moment and is not obtained from any purchased list or third party.

Online, consent is collected through the sign up form on our Fiber Signup Portal, where you enter your own information and check a separate box that is not checked for you. Checking that box is optional and is not a condition of purchase. You must be 18 years of age or older to give this consent.

What we collect and where it comes from

Name, service address, mobile phone number, and email address: collected directly from you when you sign up for internet service with an Embarc Solutions representative or through the sign up form on this website. Order details such as the provider, plan, and installation date: provided by you at signup and updated by the provider as your order progresses. Call and message history with our team: created when we contact you or you contact us. We do not collect information from data brokers, purchased lists, or rented lists.

Consent by action

By providing your mobile phone number to an Embarc Solutions representative when you sign up, by checking the consent box on our sign up form, by asking us to help with your order, or by replying to a message from us, you are opting in to receive phone calls and text messages about your order from Embarc Solutions. We apply this same standard with every internet service provider we work with: we obtain your information and your consent only through this method, directly from you.

The consent language you agree to

"By checking this box, I agree that Embarc Solutions, operated by Mammoth Marketing LLC, may contact me by phone call and text message at the phone number I provided, about my internet service order with the provider I named above. These are transactional customer care messages and alerts, such as order status, installation scheduling and appointment reminders, changes to my order, and follow up if we have not been able to reach me. They are not promotional or marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help. Consent is not a condition of purchase."

What we send

Messages are about your own order only: confirming details, scheduling or rescheduling installation, letting you know if something changed with your order, and following up if we have not been able to reach you by phone. Messages identify the provider your order is with. We do not send promotional offers or marketing messages and our messages do not contain links.

How often

Message frequency varies and depends on your order. Most customers receive only a few messages over the life of their order. Message and data rates may apply.

How to opt out or get help

Reply STOP to any message to stop receiving texts. You will receive one confirmation message and nothing further. Reply HELP for help, or contact us at support@saves.embarcsolutions.com. You can also use the Do not contact page on this site or ask any Embarc Solutions representative, and we will mark your record do not contact across all channels.

We do not share your consent

Your mobile number and your consent to receive texts are not sold, rented, or shared with third parties or affiliates for their marketing. The only party that receives your information is the internet service provider whose order you placed, and only what is needed to set up and complete that order. If you consent to receive text messages from us, your opt-in data and consent are not shared with third parties other than the messaging platform providers that deliver our texts and the internet service provider whose order you placed. Any company that helps us deliver these communications may use your information only to perform that service for us and for no other purpose. Neither Embarc Solutions nor the wireless carriers are liable for delayed or undelivered messages.

Privacy Policy | Messaging Terms | Do not contact