/ Customer care
Helping you get the most from your internet service
We are a customer success team working on behalf of your internet provider. If we have reached out to you, it is because your new service order did not reach installation, and your provider asked us to help get it back on track.
Where your information came from
You gave us your contact details directly when you signed up for internet service with an Embarc Solutions representative, and you agreed at that time to be contacted by phone and text about your order. We do not buy contact lists, and we do not collect phone numbers through this website.
More about us
Who we are
A customer success team that works with internet providers across the country to make sure new service orders turn into installed, working internet.
Read moreWhat to expect
A real person, during daytime hours, who will tell you who they are and which provider they are calling for, and then ask what happened with your order.
Read moreDo not contact
You can ask us to stop at any time. Here is how to do it and what happens when you do.
Read more